Benefits of LogNet Software
The LogNet platform is ideal for helping lenders and debt recovery agencies improve their performance in the following areas:
- Accurate measurement of agent performance
- Managing the risk of bad debt
- Reducing debt turnaround times and depreciation
- Allocating debt case load to the best performing agents
- Reducing provisioning levels
- Increasing collections and remarketing proceeds
Real-time Reporting and Complete 'End-to-End' Visibility
The LogNet software enables the user to manage the entire debt correction process from start to finish. From issuing a delinquent account to an agent, through recording live updates on cases and managing document flow, to case closure and generating a full suite of management reporting. Typically the types of activity LogNet covers include;
- Telephone & letter
- Field agent visits
- Vehicle and asset repossession visits
- Legal instructions
- Remarketing
Increasing performance through increased competition
Which means if you manage several different debt recovery teams, you can instantly see who your best performers are.This is because LogNet enables users to manage single or multiple field agents, whether acting in a search, debt collection, repossession or legal capacity. It provides a system to make this process more efficient because it eliminates double or triple entry and provides the user with the regular and accurate key performance data needed to drive agent effectiveness.
Increased collections, reduced turnaround times and depreciation
LogNet saves time because all parties are working on the same 'real-time' platform. This means mistakes and overlaps are significantly reduced and if they do occur, are quickly identified. LogNet automatically archives the information collected and stores a full, secure audit trail of the case file documents and notes. This helps with both regulatory compliance and administrative effectiveness.
License fee based
A full training schedule is offered for all registered LogNet users and the annual fee structure is based on the number of users required. The inital scope, user training and ongoing consultation are at no additional cost to the annual license fee. In the event of staff / role changes, registered LogNet users can be easily changed at no extra cost.